Talent Availability a Key Advantage of Polish Market for BPO/ITO/KPO

June 11, 2012
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Talent Availability a Key Advantage of Polish Market for BPO/ITO/KPO
One key topic that keeps investors awake at night as they consider outsourcing part of (or all of) their business operations is the availability of skilled local talent.
NEW YORK, New York (June 11, 2012)– A business forum to be hosted at the Polish Consulate General in New York City on June 27 will assemble outsourcing industry experts, market analysts, economists, scholars and more to discuss the advantages of moving business process and IT operations to the fastest growing European market – Poland; with special emphasis on economic growth, talent availability and data protection. The forum, Katowice Summit 2012, which was preceded by a webinar on the subject, focuses on one region in particular– the city of Katowice and the Silesia region, the former national heavy industry stronghold; now, a hub for business services and innovation.
POLAND is estimated to be one of the top business services markets in the world, after China, Philippines  and India, Pawel Panczyj, Advisor at Ernst&Young, said during the webinar that took place on May 31. Its economic rise occurred in the past few years, with the growth rate of 50% between 2009 and 2011.
Poland has the youngest population in Europe, with 50% of Poles being below 37, Panczyj said. The country’s 12 major academic centers are currently home to 2 million students, as Poland produces over 350,000 new graduates each year, providing a great pool of fresh talent.
The Central European country is the new hub for innovative investment, added Jolanta Jaworska, Director of Government Programs at IBM Central & Eastern Europe. When looking for a location to outsource its business processes, IBM is “looking for the knowledge-based economy where we can find highly-skilled workforce, which is creative and open-minded and which can be a part of this innovation journey,” Jaworska said. Although cost-cutting is also important (and salary levels are up to 40% lower in Poland than in western Europe), no entrepreneur would make a decision to make a plunge abroad if there was no pool of talent available. Poland meets this key requirement, the IBM expert said. (Katowice, where IBM has an office, is one proof.) In addition, “Poland offers supportive incentives for innovative projects,” Jaworska said.
“Katowice is a true European metropolis. It takes only several hours to get to six different European capitals – Vienna, Prague, Berlin, Bratislava, Budapest, Warsaw, the capital of Poland,” said Mateusz Skowronski, Katowice City Mayor’s Plenipotentiary for Strategic Investors, who joined the webinar to explain what infrastructure and governmental incentives the region offers in addition to a range of its highly-educated, young workforce.
“Katowice hosts over 35 centers of business services” employing some 7,500 specialists, Skowronski emphasized.
View the full recording of the webinar HERE.
Katowice Summit is an annual one-day conference and networking event creating connection opportunities for business development professionals and potential investors looking for a young, developing market in Central/Eastern Europe. The summit features a series of presentations from experts in business development, outsourcing, markets forecast and investment advisory, followed by a networking session complete with a dinner and performance.
REGISTER for Katowice Summit 2012 in NYC on June 27, 2012.
Katowice Summit is associated with the World BPO Forum.
For more information visit: www.katowicesummit2012.com or e-mail info@katowicesummit2012.
FOR MORE INFO ABOUT KATOWICE VISIT: www.invest.katowice.eu.

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