Karen A. Morris is an independent strategy and innovation consultant and is formerly Chief Innovation Officer of AIG, one of the world’s largest general insurance companies.

She has over 25 years experience in insurance, law, management, and multinational business. This rich and diverse international background inspires her insight on governance, customer-centricity, and product, service and business model innovation. She is a frequent speaker and writer on customer focus, design thinking, innovation, management and leadership at global forums and conferences around the world.

Karen is an adjunct professor at Fordham University in New York teaching Innovation as part of the MBA program and has spoken on innovation at the world’s foremost executive MBA program. She is also a Senior Fellow of The ILO Institute and serves on the board of directors of the Global Sourcing Council.