GSC Web Meeting: Supply Chains that Empower Communities: Impact Sourcing (Part 1)

Workers perform final testing and QA before sending drives off to customers on its 2.5-inch notebook lines. (Photo: Robert Scoble, 6 November 2008)

Workers perform final testing and QA before sending drives off to customers on its 2.5-inch notebook lines. (Photo: Robert Scoble, 6 November 2008)

In today’s world of increasingly socially-conscious consumers, companies are recognizing that cutting their production costs is no longer the key priority. In the global village many organizations recognize their responsibility to be a significant presence wherever their operations take place, not only out of an obligation towards corporate social responsibility, but also because responsible sourcing practices are appreciated and rewarded by an increasing number of consumers. Western companies can have a huge impact on small service and labor providers in South and South-East Asia, Africa or South America. And many today make a conscious choice to produce profit with a purpose.

Impact Sourcing

Impact Sourcing is cost-effective way to deliver high-quality digital solutions to enterprises, while providing work and opportunity for some of the world’s poorest citizens. It is a segment of the Business Process Outsourcing (BPO) industry that benefits disadvantaged individuals in low employment areas. Impact Sourcing looks beyond the common source of supply for traditional outsourcing to provide higher-income employment, skill development, and access to new income opportunities to individuals who might not otherwise be employed in this sector. Impact Sourcing supports the workforce demands of the growing BPO industry, while empowering individuals to create better futures through training and work experience in the BPO industry.

This is the first webinar in a series about Supply Chains that Empower Communities.
Prepare questions! The panel will end with a Q&A with the audience!



KEVIN PARIKHKevin S. Parikh, Esq.  |  CEO, Sr. Partner at Avasant

Kevin Parikh is the Global CEO and Sr. Partner at Avasant. Prior to joining Avasant, Mr. Parikh led the Global IT Sourcing practice for Gartner Consulting. Mr. Parikh specializes in IT and business process outsourcing (BPO), contract and service‑level negotiations, joint ventures, captive centers, strategic management, business risk evaluation and software licensing. His practice engages in both nearshore and offshore sourcing solutions. Mr. Parikh is based in Los Angeles, California.

Over his career, Mr. Parikh has been involved in more than 350 IT sourcing and business transactions. These deals have ranged from US$20 million to US$2.5 billion, involving major Tier 1 and Tier 2 service providers. Mr. Parikh has also worked closely in support of government clients that seek to increase foreign direct investment (FDI). In this regard, he works on a global basis with the World Bank, the Rockefeller Foundation, the U.S. Government, and other United Nations funded and driven projects. As an attorney by training, he specializes in negotiating complex and global transactions where he works toward bridging the gaps between legal counsel and business team objectives. He was also a U.S. Presidential appointee in the Clinton Administration for the One America Commission.

Mr. Parikh is author of a recent article in Outsource Magazine, “Making an Impact.”

Michael_ChertokMichael Chertok | Co-founder and Chief Development Officer at Digital Divide Data (DDD)

Mr. Chertok also serves as a Director on DDD’s board. Previously, he served as Program Officer in the Global Development Program of the Bill & Melinda Gates Foundation. Michael has also worked as a consultant on philanthropy and international development to other private foundations–and was a Digital Vision Fellow at Stanford University. Michael was the co-founder and Managing Director of Global Catalyst Foundation, the philanthropic arm of a Silicon Valley venture capital firm. Prior to this, he helped start the non-profit organization Schools Online to bring Internet access and training to more than 5,000 schools around the world. Michael holds a BA in Russian Studies from Yale University and an MBA and a Certificate in Public Management from the Stanford Graduate School of Business.


Bharat RamaniBharat Ramani | Board Member at the Global Sourcing Council

Global strategist and entrepreneur with 27 years experience in building and managing a multinational corporation. He’s an expert in creating strategic alliances, partnerships, collaboration, business restructuring and turnarounds in cross border environments and an accomplished executive who promoted, grew and exited, a listed company – Melstar Information Technologies Ltd in India. The company had operations in India, Europe and U.S. and was acquired by the Birla Group. He was involved in setting up IT Application Outsourcing Centers for Fortune 500 companies in Mid 1990′s. He has lived and setup operations in US, India,Russia, UK, Germany and Hongkong.

[VIDEO] GSC WEB MEETING: Social Investment (Part 2): Financial Inclusion

GSC Web Meeting: Social Investment (Part 2): Financial Inclusion

Hear experts from Accion’s Center for Financial Inclusion, IBM’s Human Ability & Accessibility Center and Social Accountability International (a pioneer non-profit) discuss the importance and business advantages of hiring and empowering underprivileged individuals. According to IBM: “Making your organization more accessible to citizens, employees and other businesses is as promising as it is challenging.” Listen to our experts discuss why it should be not only proper but profitable for businesses to source their employees from places others might not look into – how to discover a great pool of concealed talent among people with disabilities and otherwise underprivileged individuals.

Prepare questions! The panel will end with a Q&A with the audience!


Joshua Goldstein | Principal Director for Economic Citizenship & Disability Inclusion at Center for Financial Inclusion at ACCION

Joshua Goldstein

Josh Goldstein – Principal Director for Economic Citizenship & Disability Inclusion. Mr. Goldstein is the program manager for the Center’s Financial Inclusion for Persons with Disabilities initiative, which was launched three years ago. Mr. Goldstein speaks about disability rights, and the importance of inclusion, at conferences around the world. He also manages the Center’s Advisory and Faculty councils. He writes regular blog posts for the Center as “Mr. Provocative.” Mr. Goldstein began his career in international development by running a small nonprofit, Timoun Haiti, to help that country’s poor servant children and mount other relief efforts. Mr. Goldstein is a graduate of Yale University.

The Center for Financial Inclusion at Accion (CFI) was launched in 2008 to help bring about the conditions to achieve full financial inclusion around the world. Constructing a financial inclusion sector that reaches everyone with quality services will require the combined efforts of many actors. CFI contributes to full inclusion by collaborating with sector participants to tackle challenges beyond the scope of any one actor, using a toolkit that moves from thought leadership to action.

The Center defines full financial inclusion as a state in which everyone who can use them has access to a full suite of quality financial services, provided at affordable prices, in a convenient manner, with respect and dignity. Financial services are delivered by a range of providers, in a stable, competitive market to financially capable clients. 


K. Anne-Rivers Forcke | IBM Certified Project Executive, IBM Research – Human Ability & Accessibility Center

Anne-Rivers ForckeMs. Forcke is an experienced global program manager, today providing business and market analysis and strategic focus for a variety of programs within IBM Research. As a certified IBM Project Executive, she brings a strong business acumen and outstanding communication and presentation skills to Research projects focused on enhancing productivity and business value through improved cognitive interactions, contextual computing and improved customer experiences. Ms. Forcke is a persistent contributor to process and methods development, thought-leadership and analytical tools within, and outside of, IBM.

For more than 20 years, Ms. Forcke has provided effective relationship management, marketing and business strategy, and program management for global, multi-cultural and remote teams addressing complex markets and information and communication technology (ICT) solutions. Her clients span IT organizations, Government, Telecommunications, Education, Media and Manufacturing.

As IBM’s representative to the Board of Directors of the Telecommunications Industry Association (TIA) from 2000-2006, Ms. Forcke was active in several standards and policy projects, including the current development of recommendation for the technical standards revision to Section 508 and Section 255 regulating the accessibility of Information and Communication Technologies. From 2004-2006 she also represents IBM on the Board of Governors for the Electronics Industry Association (EIA) and is an Associate Professor of Business Communications at the Elliott School of International Affairs, George Washington University in Washington, DC.


Alice Tepper Marlin | President and CEO of Social Accountability International (SAI)

Alice Tepper Marlin

Ms. Tepper Marlin is the President and Founder of Social Accountability International. She has held this position since 1997, upon the founding of SAI. Ms. Tepper Marlin has received numerous awards (e.g. 2010 Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America, Adweek and Mademoiselle Woman of the Year, Japan Society Fellow, Ashoka, Right Livelihood Award, Wellesley college Alumna of the Year), been profiled in various newspapers and magazines around the world (e.g. New York Times, People, Time, Le Monde) and has also been interviewed on numerous television and radio programs (e.g. Today Show, Good Morning America, CNN). READ MORE



Greetings from Sanjay Sharma, President of the Global Sourcing Council

Last week I was asked to speak at a leadership development workshop of a high school for gifted kids. Public speaking is my job.  I teach at a college of continuing education as well as run classes on management subjects for adult learners. And, I speak at many seminars, meetings and the like.  I love it.  But the strange thing about speaking to high school kids is they don’t care who you are and what you are going to say unless it make sense to them.  My role in the corporate world, my views on global warming or environment or economics just doesn’t hold any water for them.  What matters was what could they share and learn from me.  They were bright and full of energy.  They are not far away from joining the workforce of tomorrow; they will be voters, some already can vote since some are already eighteen years old in their senior year; they all wanted to know what tomorrow holds from them.

As I normally do, I prepare my presentations, this time on the topics of leadership, team work and communication.  Finding out quickly that they were far ahead then my corporate audience in terms of understanding of the issues, e.g., how and what to communicate, they came out with great ideas to connect with an audience and did a quick cost benefit analysis to justify their campaign against bullying.   I quickly changed gears and instead of talking, I asked them to share their ideas about these topics.  They didn’t disappoint. Overall it was a great workshop and I learned a few new things.

Two days later I went to the divisional speech contest of Toastmasters, top speakers from a few clubs came to compete.  As this was round four, which means they were all strong and powerful contenders.  One common theme emerged; most speakers chose to speak about, interestingly enough, was “Anti Bullying”, the same topic chosen by the high school students just days before.

After I came back, I was thinking what about corporate bullying and corporate responsibility towards the workforce of tomorrow.  To my amusement, there is very little written or even just discussed about this subject.  While we talk of developing best practices for Global Sourcing, do we think of preparing our future leaders to understand challenges they are going to face? What if they start a small business and get bullied by larger corporate firm?

I would like to engage our readers and audiences to share their ideas and thoughts in Global Sourcing efforts to include Corporate Responsibilities to address issues faced by next generation of workforce and how to avoid bullying…

Sanjay Sharma has over twenty years of Global experience in Information Technology, Supply Chain and Project Management. Sanjay has managed backend Sourcing and Procurement operations for large organizations in Europe, Far East & Australia. He led procurement operations for a large industrial goods manufacturing organization. Sanjay has articles published in business magazines and publications on the subjects of procurement, supply chain and project management. Sanjay speaks at Conferences, Seminars and Symposiums. He works as consultant for Project Management and Global Sourcing. In addition he teaches Project Management subjects. His email contact is